COVID-19 INFORMATION

For the safety and well-being of our guests and team members
FACE COVERINGS ARE REQUIRED IN ALL PUBLIC AREAS.
This is in line with the Hotel Association of Canada's SAFE STAY recommendations and is designed to support safe travel.
Please click here for their SAFE STAY GUEST CHECKLIST.

UPDATED OCTOBER 1, 2021:
Please be advised that in order to follow government recommendations,
we have temporarily suspended the following services and facilities due to the COVID-19 pandemic:

PH Lounge
Park Social reception

We will provide updates as restrictions are lifted and we are able to re-open our facilities.

CANCELLATION POLICY

What we have learned over the last year is that plans change so we've designed our cancellation policy to be flexible and responsive to the current climate so you can book with confidence.

We have introduced flexible booking conditions for all future bookings giving you the freedom and peace of mind to make changes if you need to. If you have made your reservation through an online reservation agency or any other partner, please contact them to modify or cancel your reservation.

A MESSAGE TO OUR GUESTS

Our team at The Park Hotel London has been working tirelessly to ensure you safety for your next visit.
We have implemented enhanced cleaning and disinfecting measures throughout the hotel.
We have put into place industry-recommended protocols to keep our team and our guests safe through this pandemic.
We thank you for your patience and understanding as we navigate this challenging new world.
We look forward to serving you again the next time you are in London.

Sincerely,
The Park Hotel London team